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Support & opening hours | SimplyPrint docs

Support & opening hours

We strive to respond to emails at within 24 hours.

SimplyPrint has a live chat in the bottom right corner of all places on the website, whose opening hours depend on the user's subscription. We would love to welcome you all in the chat every hour of the day, but we are only 3 people in the chat as of now and we are going to do our best to help you all. The opening hours for the live chat are as follows;

- Basic subscription (free)
Kl. 10am - 3pm GMT (weekdays)

- Hobby subscription
Kl. 10am - 6pm GMT

- Advanced subscription
Kl. 10am - 10pm GMT


Closed holidays;

SimplyPrint's support has closed the following days; d. 24/12, d. 31/12, d. 1/1